FAQ
These answers cover what the checklist is, what it costs, how delivery and reminders work, and what we will not do. The free cost notes begin on the home page, where the Angi 2026 source is quoted with its 2026-11-13 read date.
Plans, prices, and how the site works
What is Dryer Vent Due?
Dryer Vent Due emails a digital PDF checklist for the question covered on dryerventdue.com. We are not a dryer-vent cleaning company, a home inspector, or a fire department.
How do I use it?
Read the free source-linked guide on this site. Choose a plan and enter your checklist fields on the pricing page, then complete card checkout in the secure modal. Your PDF arrives by email within 5 minutes, and you can also sign in at /account with a 6-digit email code to re-download it.
How much does it cost?
Personal plans are $15 once (PDF checklist only), $29/year (selected by default, includes PDF plus 30/7/1-day reminder emails), or $299 once for lifetime reminders and checklist updates on dryerventdue.com. Card payments are processed securely online, and we never add a government fee or contractor bill.
Is there a yearly or lifetime plan?
Yes. The $29/year plan is selected by default when the pricing page opens, alongside the $15 one-time checklist and the $299 lifetime option. You can cancel annual renewal any time from your account; canceling stops the next charge and future reminders without refunding a period already delivered.
How fast does the email arrive?
Within 5 minutes after payment confirmation, sent from support@dryerventdue.com. You can also sign in at /account with your email code to download your PDF anytime.
What if the email did not arrive?
Check your spam folder first, or sign in at /account using the same email address to download your PDF directly. You can also write support@dryerventdue.com from the email you paid with and we will resend your file.
Who should not buy this?
Anyone who wants us to file forms, visit a property, perform an inspection, or introduce a local contractor. You must be 18 or older, and the PDF is licensed for your own use only.
Scope, dates, upgrades, and refunds
Does the checklist explain how to clean the vent myself?
No. The file lists the 2026 cost range, the three exit-location ranges, the questions to ask, and your chosen next date. It deliberately contains no steps for opening a duct, removing a cap, or climbing onto a roof. If you want the work done, hire a local company and ask each one for a written scope before you compare prices.
Is the PDF a government form or proof of compliance?
No. It is a private checklist, not a permit, certificate, inspection report, or filing receipt. Buying it does not make a property compliant with any rule, and it does not create an obligation for a cleaning company to honor a number printed in it. If an agency requires a form, that form comes from the agency, not from us.
Which date should I enter for reminders?
Enter the month and day you personally want to be reminded about, such as the date you last had the vent cleaned or the month you plan to book next. It is your own calendar note, not a legal deadline and not advice from an agency. Reminders go out 30 days, 7 days, and 1 day before that date, and you can move the date in your account at any time.
Can one plan cover more than one property?
Each plan holds one date for one property. If you own several properties, the practical options are a separate plan for each one or a single property label per order, which prints on the PDF so a file is not mistaken for another address. This site does not offer a multi-property slot, and we would rather say so than sell a bundle that does not fit.
Can I upgrade after I have paid?
Yes, if you do it on the same UTC calendar day as the original payment. The account page shows a same-day upgrade button with the exact difference: $14 to move from the one-time plan to annual, $270 from annual to lifetime, or $284 from one-time to lifetime. After that day, choose the plan you want as a new order instead.
Do you sell my email or call me?
No. We do not collect phone numbers, so there is no phone lead to sell, and we do not sell, rent, or share your email address or checklist answers with contractors, lead brokers, or advertisers. We send the delivery email, the reminder emails your plan includes, and up to four polite checkout follow-ups if an order is abandoned.
Can I get a refund?
You can request one within 7 days of payment if you have not downloaded the PDF and we have not sent a checklist or reminder email. Write from the paying address to support@dryerventdue.com and state that neither has happened. Approved refunds return to the original payment method, and banks commonly take 5 to 10 business days to post the credit.
What happens if Dryer Vent Due stops operating?
Lifetime plan customers receive the last checklist they were entitled to before the site closes. We do not refund unused future years, and the refund page says so plainly. The commitment is a final copy of the file and its source notes, not a promise that the website will exist forever.
Buying the file: contents, access, and licence
Is the PDF different on each of the three plans?
No. The checklist lines inside the file are the same on every plan, for the property and date you enter, and the plan name in the summary box is the only part that states what you bought. What the larger plans add is service after delivery: the annual plan adds the reminder schedule for a year at a time, and the lifetime plan adds that schedule plus a note and a refreshed file when a cited source changes. If the file is all you need, the smallest plan is complete on its own.
Can I read the checklist contents before I pay?
Yes. The free pages describe the four checklist lines the file carries: the 2026 range from the cited article, the three exit-location ranges, the question about whether ladder or roof access is inside a quote, and a note that the file contains no instructions for opening a duct or climbing a roof. Nothing is withheld until payment, and no account or email address is needed to read those pages.
Do you need measurements, photos, or the length of my duct?
No. The checkout form asks for an email address, a vent termination location, a next date, and an optional property label. It does not ask for duct length, roof pitch, photos, or the age of the appliance, because we are not inspecting anything and none of those details would change the file. The termination choice is printed in the summary box, so the copy names the exit you selected; it does not change which published ranges are listed.
What is the optional property label used for?
It prints in the header of the PDF so a file for one address is not confused with a file for another. It defaults to Primary, and it can be a short word such as Home or Unit 2. Each plan holds one label for one property, so the label identifies the order rather than turning a single plan into a bundle.
Can I use the checklist for a rental unit or for my own business?
Yes. The licence covers your own personal or internal business use on the property named on the order. It does not allow reselling, republishing, or redistributing the file, uploading it to a public site, including it in a paid product, or sending it to a client as your own work. Printing a copy for yourself on that property is part of the permitted use.
Can I print the PDF once it arrives?
Yes. Printing your own copy is part of the personal or internal business use the licence grants. The printed page is a reference for the property on the order, not a document to hand to an agency as proof of anything. If you need a second copy later, the account page can download the file again without a new charge.
How do I get a receipt for my records?
Email support@dryerventdue.com from the address that paid and ask for a receipt copy; support can send one for an existing order. Include the plan name and roughly when the payment was made if you have more than one order. Never include a card number or a security code, because those details are not needed to find the order and should not travel by email.